Other shipping related
details:
Multiple Item Discounts
Expedited
Deliveries
Damage Claims
Returns
Warranties
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Multiple Item
Discounts
When making
an online purchase of more than one item to be delivered at the same time, Mahogany and More will charge the shipping of the largest piece
at full price, but discount the shipping of each additional piece by
25%.
These
discounts apply to the LTL "Curbside" delivery quotes listed on our
online pages. If you are ordering a local delivery or other delivery
services, call us for a direct quote.
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Expedited
Deliveries
Mahogany and More offers an “expedited” service
for curbside deliveries only. Expedited delivery will ensure that
your package arrives with 7-10 days. The cost of this
service begins at $75.
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Returns Policy
You are
welcome to return any item within 14 days of receipt for a store
credit or exchange. However, freight charges are not refundable and
the returned items must be received back at our warehouse in
original condition before a credit will be issued. You must ensure
any return is packed sufficiently to avoid damage on the return
trip. We recommend that you save the original packing
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Damage
Claims
Less than
3% of our items receive damage of any kind (usually a minor
scratch). However,
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DELIVERY SOLUTIONS (choose
one)
Local Pick-Ups -Always
FREE!
Local pick ups from our store are alway free of any
charges. Our helpful staff will be available to assist in loading your
furniture. Please bring any packing or padding materials (blankets) that
may be required to safely transport your valuable furniture. Our only
requirement for local pick ups is that you call at least 48
hours in advance of your expected arrival time so that we
may properly inspect your furniture and have it ready for loading when you
arrive.
Local
Deliveries
If you live within 100 miles of
our Oaks, Pennsylvania store, we may be able to provide a direct
local delivery whcih will be a faster, blanket wrap service. Call us for a
quote. We genreally require 3-4 days advance notice to schedule the
delivery of In-Stock items. Inside deliveries and set-ups will may be
available with additional charges.
Standard Curbside
Deliveries
(online quoted price)
Quoted delivery charges - Mahogany and More provides a firm price quote for a low budget shipping
solution on every item detail page. The quoted delivery service will place
your furniture on a commercial carrier and is for a curbside delivery
only. We have found this type of delivery to be the most practical, with
delivery times averaging 2 to 3 weeks and delivery charges averaging
50 to 75% below the cost of furniture moving companies (full service).
This is not a red carpet service and does not include inside deliveries,
set-ups or unpacking.
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Who Will Deliver Your
Package? |
| Over time
we have been able to eliminate many of the sub par delivery
companies from our service. Only carriers with long term track
records of both timely completion of deliveries and exceptional
customer service remain in our system.
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| Large packages are
shipped with LTL carriers
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Smaller packages with ground service
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Once
your package has left the warehouse and is on board a truck,
we will
email you within 24 hours, provide
you with tracking numbers, 800 numbers, web site and other
important information. The email will give you an estimate of
the arrival date. Do not wait long after the expected arrival
time to call us if your package has not yet been received.
Your email will have a picture attached to the file witch will
show your exactly how the package appeared as it left our
facility. If for any reason, the package does not look the
same when it arrives, (ie..not on pallet; big whole in box),
you should inspect the furniture before signing the truck
companies bill of lading.
Sample Email
| Sign here: |
| "By signing the line above, you agree that
the items have been received in good condition"
| If the delivery
company has been negligent, it will be difficult to hold them
responsible once you have signed this line. should all of our
precautions prove not enough to protect your package, we offer
optional shipping insurance for a sleep easy transaction,
knowing that you will be covered regardless of what
catastrophe may come across your package.
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Premium Delivery Services
We offer full service (white
glove) delivery solution for most orders. These premium services include
Inside Delivery, Set-Ups, Disposal of Packing Materials, and Moving Other
Furniture. Generally speaking these services are recommended for large
order and long distance orders involving heavy items. The starting price
for these premium service begins at an additional $279 and increases,
depending on the volume of your order and the complexity of the
delivery.
All premium services will provide two
professional furniture delivery persons with necessary moving equipment
for a minimum of 4 hours (including travel time).
Call us for your quote today at:
(610) 624 -
1785.
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If you didn't look in our
eBay store, you're missing our best furniture deals! Look at our special
clearance items and limited time sales!
CLEARANCE
ITEMS
Click on this
link to view our clearance items |
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